Most transactions on designerex™ are incident free, however there are rare instances where you may be asked to complete a transaction outside our trusted and secure platform.

Paying and communicating outside the designerex™ platform is a violation of our terms, it may also be a risk to your security and experience.

Paying and communicating through the designerex™ platform is critical to keeping your experience secure, positive and for the development of your online reviews and ratings on designerex™.

We will be unable to assist you in any instance where the transaction has not been completed through designerex™.

If you are ever asked to complete any transaction offline, you should immediately report it to support@designerex.com.au.