Payouts to Lenders are typically made within 72 hours after the Rental Commencement Date, however this can vary during peak periods. Your Payout may also be automatically placed on hold if:

1. We receive an enquiry or dispute from your Renter

2. There is a delivery issue, such as, your tracking reflects a delivery date to your Renter that is after the rental commencement date, tracking details are missing or there are no tracking updates at all, or any other issue which does not reflect a timely delivery to your Renter

3. Your Bank Details have not been entered or they are incorrect.

Payouts are made to your nominated bank account, which can be updated by visiting your Dashboard > Account > Payout Details.

Lenders are notified when payment has been made via email.